FAQ's

The first page you will see is the Feature Page. You can get to vacation deals several ways. You can click on the links in the Featured Specials or Hot Destinations boxes, you can perform a Quick Search of our entire offer database, or you can click the Detailed Search link for a search with more options. Once you have located the perfect vacation offer, add it to your Trip Request by clicking the ‘Contact Us’ button. Use your Trip Request and personal profile to organize your vacation planning and/or communicate with us about desired vacations.

On the Feature Page, locate the Quick Search box. Click on the tab that is appropriate for the type of travel you want. Fill in a few simple criteria and click Go. You can also perform a Detailed Search by clicking the Detailed Search link at the top of each page or in the Quick Search box. This will allow you to specify more exact criteria when searching.

Most times, our newly enhanced Quick Search will get you the results you’re looking for. If you cannot find what you’re looking for here, go to the Detailed Search page. Start by entering a broad range of dates and travel types to see more offers. Then return to the Detailed Search page and narrow down the criteria if the results are too broad.

As soon as you are sure which dates you wish to travel, we would advise you to make your reservation. During traditionally busy periods (Christmas, New Year, Summer), we would book as early as possible. To obtain the lowest airfare must be book within 14 days or more in advance.

Call us or e-mail us at info@TopWorld Holidays.com with the following details.
1. Full passenger name(s) as per your passport or Id issued by any government.
2. Dates you wish to travel (let us know if you have any flexibility) and how long you want to stay.
3. Contact number.

This depends. Some 'special offers' require payment to be made at the time of booking. Some other fares could be paid a few days after the reservation is done. Travel Tip - Pay early. We issue the ticket early and you avoid possible fare increases.

Name changes are not allow in any circumstances. Once the ticket is issue the name can't be changed.

For a domestic flight at check in a government ID is required. For international flights passport is needed, and a visa. So, please be advised to check if you need a visa for your destination. Our agents are not responsible for information regarding visa or passport requirements.

If you are not a citizens of that country you can not travel with a one way ticket. You need to have round-trip ticket.

Yes. Most countries charge a departure tax at the airport on the day you are returning home and it has to be paid in cash.

Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 8 hours of making your booking with Yatra.com, please call our Customer Care Representative on 955 5800 800. Yatra Online Pvt. Ltd. shall not be liable if customers do not comply with this requirement. Is it necessary to carry my e-ticket with me? Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Yatra.com. In the event that you fail to present a copy of your e-ticket, Yatra Online Pvt. Ltd. will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling. How will I get my boarding pass for an e-Ticket? You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver's license etc.) at the airline check-in counter. Thereafter the airline representative will issue your boarding pass.

Minors between the ages of 7-12 years old could travel alone with an escort service offered by the airline of your choice. There may be an extra charge by the airline. For connecting flights, they are allow to travel only on an early flight and it has to be at least one or more flights after the one they are flying.

You must cancel or change your reservation at least 24 hours in advance from the date of departure. If changes are not done within the time limit the ticket will not have any value and can't be use.